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Privacy Policy

Last updated: July 2026

Preamble

Ergonos Consulting SA places particular importance on the protection of your personal data and undertakes to process it lawfully, fairly, transparently and securely.

This Privacy Policy describes how Ergonos Consulting SA collects, uses, retains, protects and, where applicable, transfers your personal data when you:

  • visit the website https://ergonos.com;
  • use the forms or features available on the website;
  • request information about our services;
  • communicate with our teams;
  • become a client, prospective client, partner, supplier or candidate.

Personal data is processed in accordance with the Swiss Federal Act of 25 September 2020 on Data Protection (“FADP”), its implementing ordinance and, where applicable, Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (“GDPR”).

This Privacy Policy may be amended at any time, in particular to reflect legislative, regulatory, judicial or technological developments, or changes to our practices. The date of the latest update is indicated at the beginning of this document. We encourage you to review it regularly.

1. Personal Data Collected

You may visit certain pages of the Ergonos website without directly providing any personal data.

However, when you use our forms, contact us or communicate with our teams, we may collect the following categories of data:

  • your first and last name;
  • your email address;
  • your telephone number;
  • the name of your company or organisation;
  • your position or professional activity;
  • the content of your requests and communications with us;
  • any information you choose to attach or provide to us;
  • data necessary for managing our commercial or contractual relationship;
  • information relating to a job application, including your curriculum vitae, professional background and qualifications;
  • technical information relating to your browsing activity, such as your IP address, browser type, operating system, pages visited, dates and times of connection, and data collected through cookies or similar technologies.

Mandatory fields are identified as such in the relevant forms. Where you do not provide mandatory information, Ergonos may be unable to process your request or provide the relevant service.

We ask that you do not send us sensitive personal data, such as information concerning your health, political opinions, religious beliefs, ethnic origin or sexual orientation, unless such information is strictly necessary and expressly requested.

2. Data Controller

The controller responsible for processing your personal data is:

Ergonos Consulting SA
20 rue François Perréard
1225 Geneva
Switzerland

Website: https://ergonos.com
Email address: contact@ergonos.com

For any questions concerning this Privacy Policy or the processing of your personal data, you may contact Ergonos at:

contact@ergonos.com

3. Purposes of Processing

Ergonos processes your personal data only where necessary for a specific and legitimate purpose.

3.1 Managing Contact Requests

We use your data to:

  • receive and process your requests;
  • answer your questions;
  • provide the information or documents you have requested;
  • follow up on our communications.

Legal basis for processing: Ergonos’ legitimate interest in responding to requests submitted to it and, where the request relates to a service, taking steps prior to entering into a contract.

3.2 Managing Business Development and Commercial Relationships

We may process your data to:

  • identify and contact professional prospects;
  • present our services;
  • prepare commercial proposals;
  • arrange meetings;
  • follow up on business opportunities;
  • manage relationships with clients and partners;
  • send you information about services that may be of interest to you.

Legal basis for processing: Ergonos’ legitimate interest in developing its business, taking steps prior to entering into a contract, or consent where required by applicable law.

You may object at any time to the use of your data for direct marketing purposes by writing to contact@ergonos.com or by using the unsubscribe link included in our electronic communications.

3.3 Provision and Performance of Our Services

We use your data to:

  • prepare, enter into and perform contracts;
  • manage assignments and services;
  • communicate with clients, consultants, suppliers and partners;
  • manage administrative, operational, accounting and financial matters;
  • process invoices and payments;
  • manage any complaints or contractual issues.

Legal basis for processing: performance of a contract, taking steps prior to entering into a contract, and compliance with our legal obligations.

3.4 Managing Applications and Recruitment

When you apply for a position with Ergonos, we may use your data to:

  • assess your application;
  • evaluate your skills and experience;
  • organise interviews;
  • communicate with you during the recruitment process;
  • create, with your consent where required, a candidate pool for future opportunities.

Legal basis for processing: taking steps prior to entering into a contract, Ergonos’ legitimate interest in recruiting employees and, where applicable, consent.

3.5 Technical Management and Website Security

We may process certain technical data to:

  • ensure the operation and availability of the website;
  • detect and prevent incidents, fraud, unauthorised access or malicious activity;
  • maintain and secure our systems;
  • compile technical statistics;
  • improve the usability and performance of the website.

Legal basis for processing: Ergonos’ legitimate interest in ensuring the security, administration and improvement of its website and information systems.

3.6 Audience Measurement and Cookies

Subject to your consent where required, we may use cookies or similar tools to:

  • measure website traffic;
  • understand how visitors use the website;
  • improve its content and features;
  • personalise certain content;
  • assess the effectiveness of our communications.

Legal basis for processing: user consent, except for cookies that are strictly necessary for the operation and security of the website.

3.7 Compliance with Legal Obligations and Protection of Our Rights

We may also use your data to:

  • comply with our legal, regulatory, tax and accounting obligations;
  • respond to requests from competent authorities;
  • prevent or detect unlawful conduct;
  • establish, exercise or defend legal claims;
  • retain evidence necessary to protect our interests.

Legal basis for processing: compliance with a legal obligation and Ergonos’ legitimate interest in protecting its rights.

4. Sources of Data

We mainly collect your data directly from you, in particular when you:

  • complete a form;
  • contact us by email or telephone;
  • participate in a meeting;
  • enter into a contract with Ergonos;
  • submit a job application;
  • communicate with our teams.

As part of our professional business development activities, certain information may also come from:

  • professional websites;
  • professional social networks;
  • public registers;
  • partners or business introducers;
  • legally accessible professional databases.

Where data is not collected directly from you, Ergonos takes steps to provide you with the information required by applicable law within the prescribed time limits.

5. Recipients of Data

To the extent necessary for the performance of their duties, your data may be accessible to:

  • Ergonos employees and authorised personnel;
  • sales, administrative, financial, legal, IT and recruitment departments;
  • consultants or partners involved in an assignment;
  • our technical, IT, hosting, messaging, customer relationship management, audience analytics or communications service providers;
  • our professional advisers, including lawyers, accountants, auditors and insurers;
  • administrative, judicial or regulatory authorities where required by law;
  • a potential buyer, investor or partner in connection with a restructuring, merger, sale or financing transaction, subject to appropriate confidentiality safeguards.

Service providers acting on behalf of Ergonos are authorised to process your data only in accordance with our instructions and only to the extent necessary to provide their services.

Ergonos does not sell or rent your personal data to third parties.

Service Providers Used

Ergonos may use the following categories of service providers:

Category Service Provider Purpose
Website hosting OVH SAS Hosting and operation of the website
Audience measurement Google Analytics Website traffic statistics
Communications Mailchimp Newsletters and electronic communications

6. International Data Transfers

Wherever possible, Ergonos gives preference to service providers located in Switzerland, the European Economic Area or countries recognised as providing an adequate level of data protection.

However, certain service providers may process data in, or make it accessible from, other countries.

Where an international transfer requires specific safeguards, Ergonos implements appropriate measures provided for under applicable law, such as:

  • an adequacy decision;
  • standard contractual clauses approved by the competent authorities;
  • specific contractual commitments concerning confidentiality and security;
  • additional technical and organisational measures.

For further information regarding the safeguards applicable to a specific transfer, you may contact us at contact@ergonos.com.

7. Retention Periods

Ergonos retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to legal obligations or limitation periods necessary to protect its rights.

As a general indication, the following retention periods may apply:

Type of Data Indicative Retention Period
Requests submitted through the contact form For the time required to process the request, then for up to 2 years from the last communication
Data relating to professional prospects For up to 3 years from collection or the last meaningful contact
Data relating to clients and services For the duration of the contractual relationship, then for the duration of applicable legal obligations and limitation periods
Accounting records and invoices For the period required by applicable accounting and tax legislation
Unsuccessful applications For up to 2 years after the last contact, unless the candidate objects or a different period is agreed
Technical data and security logs For the period strictly necessary for the security and operation of the systems, generally from several months up to 2 years
Cookies and trackers For the period indicated in the Cookie Policy and the consent management tool
Evidence of cookie consent or refusal For the period necessary to demonstrate compliance with the choices expressed
Data necessary for managing a dispute Until the expiry of applicable appeal and limitation periods

At the end of these periods, the data is deleted, anonymised or securely archived where temporary retention is necessary to comply with a legal obligation or protect Ergonos’ rights.

8. Your Rights

Depending on the legislation applicable to your situation, you may have the following rights:

  • the right to obtain information about the processing carried out;
  • the right to request access to your personal data;
  • the right to request the correction of inaccurate or incomplete data;
  • the right to request deletion of your data where the legal conditions are met;
  • the right to request restriction of processing;
  • the right to object to certain processing activities, in particular direct marketing;
  • the right to withdraw your consent at any time where processing is based on consent;
  • the right to request the disclosure or portability of certain data in a structured and commonly used electronic format;
  • the right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you, under the conditions provided for by applicable law.

The withdrawal of your consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, you may contact Ergonos:

By email: contact@ergonos.com

By post:
Ergonos Consulting SA
20 rue François Perréard
1225 Geneva
Switzerland

Your request must contain sufficient information to identify you and clearly explain the right you wish to exercise. Where there are reasonable doubts regarding your identity, Ergonos may request additional information to prevent unauthorised access to your data.

Ergonos will respond to your request within the time limits prescribed by applicable law. In certain cases, a request may be refused or restricted, particularly where a legal obligation requires the data to be retained, where the request adversely affects the rights of third parties, or where it is manifestly abusive or unfounded.

9. Complaints to a Supervisory Authority

Where you believe that the processing of your personal data does not comply with applicable law, you may contact the competent supervisory authority.

In Switzerland:

Federal Data Protection and Information Commissioner — FDPIC
Feldeggweg 1
3003 Bern
Switzerland
Website: https://www.edoeb.admin.ch

Where the GDPR applies, you may also lodge a complaint with the competent supervisory authority in the European Union Member State of your habitual residence, your place of work or the place of the alleged infringement.

10. Data Security

Ergonos implements appropriate technical and organisational measures to protect personal data against:

  • accidental or unlawful destruction;
  • loss;
  • alteration;
  • unauthorised disclosure;
  • unauthorised access;
  • any other form of unlawful processing.

Depending on the nature of the data and the risks identified, these measures may include:

  • managing and limiting access rights;
  • using strong passwords and enhanced authentication;
  • encrypting communications and, where appropriate, stored data;
  • regularly backing up systems;
  • updating software and security measures;
  • logging and monitoring access;
  • securing workstations and infrastructure;
  • raising awareness among employees;
  • selecting and monitoring service providers that provide sufficient safeguards.

However, no IT system can provide absolute security. In the event of a personal data breach that may present a risk to affected individuals, Ergonos will take the necessary measures and, where required by law, make the necessary notifications to the relevant authorities and affected individuals.

11. Cookies and Similar Technologies

The website may use cookies and similar technologies.

A cookie is a small file stored on your device when you visit a website. Some cookies are essential for the operation of the website, while others make it possible to compile statistics, measure traffic or personalise content.

Strictly necessary cookies may be used without consent where they are essential for providing the requested service, ensuring website security or remembering your preferences.

Analytics, personalisation or marketing cookies are only placed, where consent is legally required, after obtaining your consent.

You may accept, refuse or change your choices at any time using the cookie management tool available on the website.

For further information about the cookies used, their purpose, duration and the relevant service providers, please consult the Cookie Policy available on the website.

12. Links to Third-Party Websites

The Ergonos website may contain links to websites or services operated by third parties.

Ergonos has no control over these websites and is not responsible for their data protection practices. We encourage you to review the privacy policy of each third-party website before providing it with personal data.

13. Social Networks

When you visit Ergonos pages on social networks or interact with their content, the operators of those platforms may collect and process your data in accordance with their own privacy policies.

Ergonos may receive certain information relating to your interactions, including your comments, mentions, shares or messages.

The use of these platforms may result in processing activities that are separate from those carried out by Ergonos. We encourage you to review the privacy settings and privacy policies of the relevant social networks.

14. Changes to the Privacy Policy

Ergonos may amend this Privacy Policy to reflect:

  • changes to its activities or services;
  • the addition or replacement of a service provider;
  • changes to its data processing practices;
  • legislative or regulatory developments;
  • recommendations issued by a competent authority.

In the event of a material change, Ergonos may inform users by any appropriate means, including by publishing a notice on the website.

15. Contact

For any questions concerning this Privacy Policy or the use of your personal data, you may contact:

Ergonos Consulting SA
20 rue François Perréard
1225 Geneva
Switzerland

Email address: contact@ergonos.com